India has vibrantcultures and traditions. The locals are known for their kindly attitudes andcheerful faces. It is due to the fact that the typical Indian cultivatesnumerous relationships on personal, professional, and other social levels. Allsuccessful business models have one important common component: they need tohave a strong customer loyalty in order to succeed.
One such examplewith possibly the highest success rate of any other business model is theIndian Kirana shops. Kirana ispreferred by virtually every Indian as a go-to place to purchase all theirregular consumables.
The mostastounding reality is that the majority of Kiranastores are still run on the traditional paper billing and standardbookkeeping system. This is true despite the fact that every other sector isundergoing rapid digitization. However, this small retail segment has onlysemi-digitized and is poorly organised, as far as it goes.
Orderhood'svision is to assist customers in developing relationships with the local merchantsand service providers they have relied on for years. With ease, you can findthem in an internet directory, buy from them, or use their services. You canpay directly to them, and they will deliver the item to you. It replaces phonecalls, WhatsApp chats, and various other apps with a unified smartphoneapplication.
Sometimes, theOrderhood.in receives this question: "Why do they need a digital system atall if they already have a really good system?" As a result, we'veput a list of the most compelling reasons to digitise the kirana shops:
The Kirana shops began using WhatsApp andother chat applications to accept orders as a means of staying afloat in themarket. Much of the instances under which they cannot be used often result fromthe structure of the systems being unsuited for order management.
The goal of theOrderhood platform is to serve customers better by providing a comprehensiveapplication platform for these shops. From the customer's perspective, usingone Orderhood app lets users discover all nearby businesses and places to ordersomething, and administers every order from the same app.
Orderhood isquite possibly the first application of its kind. As a customer, you do not payorderhood in any manner; instead, you pay directly to your local shops usingyour chosen payment form – mobile payment, net banking, or even cash. You havethe same level of convenience as you did when you used to shop in yourneighbourhood. Orderhood is not an e-commerce business, and they do not processorders or provide services. Kirana shopsprovide you with your services because you have trusted them to do so.
Orderhood is aone-of-a-kind initiative that connects you, the consumer, and yourneighbourhood businesses through a mobile app.
Orderhood is anInternet initiative that enables any user to order products and requestservices from his or her local shops.With Orderhood, anyone can put an order or request for any local business thatis already on the internet and be certain that they will be filled. Orderhoodservices are currently limited to pharmacies with an integrated catalogue ofmedicines and non-medicine products.
Orderhood wouldsoon extend into all segments of everyday commerce, including restaurants,groceries, and produce, as well as individual services such as medicalconsultation, furniture, plumbing, and carpentry.
● HowOrderhood helps Kirana shops to connect with end consumers?
In the past,Kirana stores have usually depended on the goodwill of the proprietors and onthe customer base of clientele. Yet with the rapid urbanisation of populationand proliferation of small rural grocery stores, the amount of consumers buyingkirana from these outlets has also increased.
Our application(Orderhood) works perfectly as the best smartphone UI for connecting the dotswith local consumers and an ERP/Billing system that you work on for smoothbusiness operations.
Neighbourhoodcustomers will be able to browse and order all of the latest products andmedicine that is already on the market. The orderhood application includes aworkflow for managing the lifecycle of an order, as well as built-in chat and amethod for exchanging documents such as prescriptions, bills, and text messages.
Orderhood isbased on the idea that customers buy from the local shops, because they alreadyknow what they offer. Kirana shop ownersknow their customer base and their demands, which are quite different from oneanother.
Whencommunicating on a purely ad hoc basis, messaging applications such as WhatsAppor Facebook Messenger are acceptable. However, these aren't appropriate formanaging orders.
Orderhood notonly has a built-in Order life cycle management solution, such as 1mg, but italso has a built-in Order life cycle management solution. -Pharmeasy-Netmedsfor pharmaceuticals; in the near future, they’ll add a Zomato-Swiggy-likeinterface for restaurants.
Be it existingcustomers or new, everyone is affectionate with gifts and appreciation.Orderhood, the most prominent neighbourhood platform, gives the opportunity tolocal shops to go online and help their customer base through timely deliveryof consumables and also be able to take feedback and mitigate grievances in amore sophisticated manner.
Conclusion
The challengesfaced by organised retail and e-commerce giants will no longer affect thetraditional Kirana shops. Since manyof the Kirana store owners havealready gotten on board with the new concept, they have found the flow of theirbusiness smoother, more efficient, and beneficial.
