Customers are not just buyers of the product/service but they reflect the true worth of the company’s work. There are may be multiple quality product providers but customers stick to those companies where they find value to their money. Here value is not only meant by the service but it is the relationship of a company with its customers. Have you ever noticed the old businessperson or even a small storekeeper? They know their customers very well who visit them frequently and there is a different understanding between them lending a comfortable space to each other. It would not be wrong to regard it as the customer loyalty management.
In the same trend, in today’s time where companies are growing big and having masses of customers in the retail sector; there is need of proper retail customer loyalty program.
In the same trend, in today’s time where companies are growing big and having masses of customers in the retail sector; there is need of proper retail customer loyalty program.
