It looks like a blind race: brands are entering social media as if they’ll lose billions if they make a delay of a day. There is nothing wrong in acting fast, but when you do it without a clear strategy or plan, you’re most likely to face disappointment. Our social media experts spoke out on the issue, which got transcribed in the 3 tips that we’ve been sharing with you in this blog post.
Many brands have failed on Facebook and Twitter because they adopted the ‘i-m-this’ and ‘I-have-done-this’ strategy; they didn’t care for their customers; likewise, their customers didn’t care for them.
To become likable on social media, you’ve to talk more about your customers and how you solve their problems through a combination of interesting text, video, and image content.
Interact with your customers and they will love you more, and buy more from you.
Many brands have failed on Facebook and Twitter because they adopted the ‘i-m-this’ and ‘I-have-done-this’ strategy; they didn’t care for their customers; likewise, their customers didn’t care for them.
To become likable on social media, you’ve to talk more about your customers and how you solve their problems through a combination of interesting text, video, and image content.
Interact with your customers and they will love you more, and buy more from you.
