Many companies, both big and small, have employee KPI programs. These programs serve many purposes, most importantly allowing management to track the development and performance of individual employees, serving as a metric for year-end reviews. The best employee KPI programs engage your team members and encourage them to explore new ideas, sharpen their existing skills, and demonstrate excellence. If you want to make your employee KPI program more effective and engaging, try these three tips.
Don’t Ignore Soft KPIs
You’ve probably heard of hard skills and soft skills. Hard skills are things that can be taught and effectively demonstrated in a measurable way, such as mastery of a software program or mathematical prowess. On the other hand, soft skills aren’t exactly measurable but can be equally important to an employee’s success. These are things like time management or public speaking skills, among many others.
While some roles might focus primarily on hard skills, other employee strengths might be harder to measure. Still, you shouldn’t ignore them in annual KPIs. Soft KPIs can help you gain a more comprehensive picture of a team member’s performance. For example, an employee might feel more confident in their role as the year progresses, or they might prove undeniable work ethic over the course of the year. If you struggle to come up with KPIs for a specific role, look to soft skills and how they can be developed.
Provide an Incentive for Achieving KPIs
While there’s no denying the satisfaction of achieving a personal goal, some employees might need additional incentives to overachieve for KPIs. After all, everyone has that little voice in the back of their head asking, “What’s in it for me?” Getting team members to buy into KPIs is crucial to having a program that achieves results. Many companies will use salary bonuses to encourage the team to achieve their KPIs. In addition, you can also consider a physical representation of their achievement. For many organizations, custom plaques with the recipient’s name, the date, and the achievement engraved work well. Your long-term employees might even enjoy collecting plaques and awards over the years.
Make Them Relevant to Company Goals
At the end of the day, measuring employee KPIs benefits both the individual and your organization as a whole. When the team walks away with shiny new acrylic awards, they know that by achieving their KPIs, their personal success is directly related to the company’s overall success. Your organization is only as good as the people who make up the team, which is why you should tie individual KPIs to the company’s mission and goals whenever possible. It will help provide meaning to each employee’s growth and can bring the team closer together around a central mission.
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