Kolaxo CCS is an experienced Answering Service with more than two decade of experience serving different industries. We are providing a smooth path for business to achieve their goals by providing high standard customer services. Our experienced project manager understand customers’ requirements and redesign service according to their demand. We have high speed internet connections. We know that internet is the main back bone of our business and we can’t afford to have a break down or slow down at any time. Therefore, we have Xfinity’s Gigabite Pro Fiber connect in all the offices with more than 2 Gbits/s speed and very rare chances of internet problem. Our agents have tremendous skill to stay calm under pressure. Our special training have empowered them to control their nerves and stay calm. With this skill, they are reluctant to handle angry customers and listen to them in a polite and friendly manner hence solve their issue. Our service allows companies to create instant connection by appointing a real human to instantly answer every call. Our agents take every call within three rings that instantly connects your customers to your representative instead of phone tree or voicemail that irritate most of the callers and they drop call with talking to the agent.
