Helpdesk software has become an absolute essential for businesses. Especially the ones who look forward to scaling and expanding their customer base in near future. After all, everyone wants to see their customers delighted about their products and keep t...

Bad customer service is impossible to avoid, but you can handle it in a way that saves your brand from looking bad. Here are three things you could do to reverse the damaging effects of bad customer service and become a bad-CX-free brand.

Here’s a five-step approach towards selecting the perfectly suitable helpdesk software for your niche business.