Why You Need a Chatbot for Your Site
The internet has brought us into an age of almost instant convenience. Have a problem? Call customer service, send an email, reach out and you’ll be heard. But what happens to businesses that don’t have these services in place? And what happens when your team needs to sleep? Few businesses appreciate the value of the chatbot for their website, but they’re exactly what you’ll need to fix this issue. A chatbot is a simple, programmed AI designed to help field open questions and answers. They interact with customers to assist with minor issues and direct them where to go if it’s beyond their ability. Below, we’ve compiled some interesting facts and abilities of this still young technology.